1. What is the difference between private cloud and public cloud ? Is salesforce.com is a private cloud and public cloud?
Public Cloud: Cloud services are provided “aaS” as a Service over the Internet with little or no control over the underlying infrastructure.Same resources are used by more than one tenant(customer).
Private Cloud: Cloud services are provide “as a service” but is deployed over a hosted data center or company intranet. This is private product for an organization offering advance security.
Salesforce.com: Is a public cloud as data of more than one tenant resides on same servers
and is hosted on salesforce.com data centers.
2. What are different kinds of reports?
1. Tabular: Tabular reports are the simplest and fastest way to look at data.They are made of ordered set of fields in columns, with each matching record listed in a row. They can’t be used to create charts or groups of data, and only can be used in dashboards if rows are limited.Tabular reports are best for creating a list with a single grand total or lists of records. Examples include activity reports and contact mailing lists.
2. Summary: These are similar to tabular reports, but they also allow users to view subtotals, create charts and group rows of data. They can be used as the source report for dashboard components. These are used for a report to show subtotals of the value of a particular field or when you want to create a hierarchical list, such as all opportunities for your team, subtotaled by Stage and Owner. On the report run page, summary reports with no groupings are shown as tabular reports.
3. Matrix: Matrix reports are similar to summary reports but allow you to group and summarize data by both rows and columns.For dashboard components, they can be used as the source report. Use this type for comparing related totals, especially if you have large amounts of data to summarize and you need to compare values in several different fields, or you want to look at data by date and by geography, product, or person.Matrix reports without at least one row and one column grouping show as summary reports on the report run page.
4. Joined: Joined reports let you create multiple report blocks that provide different views of your data. Each block acts like a “sub-report,” with its own columns, sorting, fields, and filtering. A joined report can even contain data from different report types.